On Helpalot you can leave messages on the guestbooks of personal pages, but there wasn’t yet a good place to have a more general centralized discussion. We thought about adding groups and having different types of them (organizations, companies, soon to be non-profits, etc) and we might add those features in the future, but we felt it would change too much of the fundamentals of the site. We first want to learn more about the core of the site, before we want to alter the structure.
The now the plan is to have a forum somewhat seperate of the rest of the site. Then we will send a newsletter every month or two with some updates on what is happening on the site, trends we spot, and we will ask a question to the community. With idea to drive traffic to the forum and via the forum back to the site.
The idea is that using a newsletter people are more likely to be on the Helpalot site when others are too, making it more relevant for them to ask questions to each other and share their knowledge.
At the moment we have set up a forum, but its not fully integrated with the rest of the site yet (for instance the design and navigation part). So a bit prematurely I’ll give you the link:
Introduce yourself over here:
You don’t need to register to leave a message.